OUR 2015 CLIENT SATISTACTION SURVEY RESULTS

We asked our members and their families to rate the services we provide as either Excellent / Good / Fair / Poor


Care Delivery
Transport Service
Food & Catering
Billing & Admin
Communication
Activities
Staff

We Scored:
Out Of:
107.5
132
69.5
78
108
126
104
126
102
132
91.5
132
120
132

Score %

81.44%

89.10%

85.71%

82.54%

77.27%

69.32%

90.91%